Inner West Vet Hospital

We love going to SCV cos it is probably the only vet clinic that our dogs like to go to (i.e. they don’t run away at the sight of the door and are actually excited to get in until they see the table). However, we were a bit surprised in the last time. We went originally for shots. Then Doctor Louis asked how they were going and we mentioned that both Monica and Chandler had recent diarrhoea and we’ve already given them ProKolin for 3 days so they were getting better. We asked what else could be done and we were told to give them bland food if we haven't already (which we have). And we mentioned bringing them to a new dog park as well which we were told that they might have picked up some virus and if we are concerned and the diarrhoea doesnt get better then we can do further tests. A couple of questions which we answered whilst he was mixing the medicines for their shots and we didn't expect to be charged for. We’re happy to pay it but worse, we couldn't even claim it with their health insurance as the consult fees were added in the middle of the day, hours after we’ve claimed and paid for the vaccines. Our health insurance provider cant do two different claims in two days is what I have been told. So knowing that there are consult fees upfront plus having them claimed at the same time could’ve saved us a bit and also some warning would have been good.

I was very happy with service provided. My kitten got vaccinated and we discussed everything I had concerns about. Very satisfied little patient.

Lovely clinic. Friendly staff on front desk. Dr Tony was amazing with Matteo, very knowledgeable and made us feel very comfortable and well looked after. We were very impressed.

Really really happy with the level of service and care shown for our fur baby. We were really worried and Dr. Adam was very reassuring and kept in touch throughout the process. Staff are also really helpful and informative and we are very happy we have found a vet where there is genuine car for our fur baby. Thank you.