Loved by pets and pet parents

Our Support Team

These amazing people ensure your little ones and not so little ones are happy and safe whilst they are with us.

Nurses dispense comfort, compassion, and caring without even a prescription
–Val Saintsbury

The support team is an often overlooked part of veterinary practice. While they aren’t often front-facing and many of our clients may not meet them all, they are vital for providing the highest level of care. They are all selected for the dedication to animals as well as their technical skills.

Nurses are being scorned for being late with medicine, and yet they are holding their bladder because they don’t have time to use the restroom, and starving because they missed lunch. They’re being peed on, puked on, pooped on, bled on, bitten, hit, yelled at and are missing their family while taking care of yours. They may even be crying for you. The minute you read this, nurses all over the world are saving lives.

Nurse Reichainne

Nurse Reichainne Misiluti

Having over 10 years of experience as a Certified Veterinary Nurse, our head nurse, Rechainne brings not only technical and practical knowledge but also compassion to our clinic. Reichainne’s favourite part of her role is managing the pre and post anaesthetic plans of our surgical patients to make sure they have the most smooth recovery possible. Rechainne has 3 cats who she waits on hand and foot.

Nurse Amanda

Nurse Amanda

Amanda (“Mandy”) joined the Southern Cross Family late 2014 as a volunteer kennel hand and worked her way up to one of the nurses. She’s always had a passion for animals and knew from a young age that this was an industry she wanted to get into. Although she is often called the Golden Girl for her love of Golden Retrievers, she loves all the pets brought into the clinic and treats them like her own. She has a Certificate III in Animal Studies and recently completed her Certificate IV in Veterinary Nursing. She won’t stop there though and is always looking for the next course to do.


Nurse Megan Booker

Megan and her partner have two black cats called Jinx and Pepper. Megan worked in Marketing for 10 years across Newspapers, Education and Travel, but after starting an Animal Studies course at TAFE in her spare time, which involved doing work placement in a Vet Clinic, she knew there and then that she needed a change. From very early on in her training she knew that this was an industry she would truly love and made the decision to leave her full time position and go back to studying to become a Vet Nurse. She loves riding horses and going to the gym on her days off, she enjoys travelling internationally to new destinations, but her  favourite thing is snuggling up with her two fur-babies, Jinx and Pepper.

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Nurse Cindy Nguyen

Cindy is a recent vet nurse graduate who has shone in her ability to channel her caring and nurturing nature into treating sick or neglected animals. Her grandfather’s work as a veterinarian in Vietnam inspired her to chase a career in animal health. Cindy loves to take her rescue dog, Mieka, to the beach and has two cockatiels, George and Pete.


Nurse Tracie Ketcher

Tracie hails from the land of the long white cloud. She completed her bachelor of Veterinary Technology at New Zealand’s only vet school at the end of 2019. She developed an interest in emergency medicine and wants to continue strengthening her skills.

She loves all things cats and calls herself a crazy cat lady. She’s always wanted to work with larger exotic animals in zoos, especially with her favourites, the tigers and leopards.

Her own fur baby lives back in New Zealand, a 12 year old black cat named Mystery. In her free time Tracie loves going to the zoo, reading, and binge watching her favourite shows and movies.


Nurse Sayumi Hansen

Sayumi recently graduated with a Certificate IV in Veterinary nursing, and started working at Southern Cross in 2018. She started out as a volunteer and is now working as a Vet Nurse. She loves being around animals and humans alike, finding her job as Vet Nurse extremely rewarding. In the future she would love to do more work with rescue animals, and eventually work within the community and help educate others on animal welfare. She has two family dogs, Ponta and Atticus. In her free time she enjoys a social with her friends and family and loves being outside in the sun, as well as watching cheesy movies in bed.