Introducing the SCV Pet Concierge: An Uber-like Taxi Service for Your Pets

Introducing the SCV Pet Concierge: An Uber-like Taxi Service for Your Pets

Are you a pet parent in Greater Sydney, looking for a hassle-free way to ensure your beloved pet receives top-quality veterinary care? Say hello to Southern Cross Veterinary Clinic’s Pet Concierge Service – it’s like having a personal Uber for your pets! Here’s everything you need to know about our recently launched taxi service for pets: 

What is the Southern Cross Vet Pet Concierge Service?

Our Pet Concierge service is a pet taxi service that is dedicated solely to providing transportation for your pets to get veterinary care. The service is designed to make it as easy as possible for you to get your pet to any of our three clinics in Sydney (St Peters, Surry Hills, and Bellevue Hill). Whether it’s a routine health check, dental care, vaccinations, radiology procedures like CT scanning and x-rays, or even surgeries, we’ve got your pet’s transportation needs covered. 

With our recent expansion into Far North Queensland (in Smithfield, Cairns), we hope to offer this Uber and Didi-like service for pets in that region soon. 

Meet Our Caring Chauffeur – Marc:

Your pet’s safety and comfort during the ride is extremely important to us. Our chauffeur, Marc, is a thorough professional who is highly experienced behind the wheel and is genuinely caring and affectionate towards pets. He always makes an extra effort to ensure that your pet is driven to the clinic and back home to you with utmost care and caution. Trust us, your pet will quickly fall in love with him after just one ride. 

Picture: John Appleyard/Snappleyard


 Why Choose Our Pet Concierge Service Over Didi, Uber for Pets, or Any Other Rideshare Apps?

  • Optimised for Pets: Unlike generic ride-sharing services like Uber or Didi, our Pet Concierge service is specially tailored for pets. Our vehicles are equipped with all the necessary safety features to transport your pet safely and comfortably. designed specifically for pet transport. We know that pets have unique needs, and we’ve gone the extra mile to ensure their well-being during the journey. 
  • Our Commitment: You and your pet deserve easy and convenient access to veterinary care. At Southern Cross Veterinary Clinic, we are always thinking of ways to make pet care easier for you. Our Pet Concierge (pet taxi) service is our way of giving back to the community of pet owners who have entrusted us with their animals. We’re here to make your life easier and provide the best care for your pets. 
  • Our Trustworthy Team: Our Pet Concierge Service is operated by the same Southern Cross Vet team you know and trust. Marc is not just an excellent driver and professional behind wheels, he is also a friendly and caring individual who loves pets. His affectionate nature helps in managing any anxiety your pet may have during the ride.  

24/7 Access, Even in Emergencies:

In addition to our regular veterinary services, we have also introduced an After-Hours and Emergency Clinic at our St Peters location. This means that our St Peters clinic is now open until MIDNIGHT offering the same care at the same price as we do during the day, and we’re also open 24/7 for emergencies. To complement our late-night and Emergency Clinic, we continue to offer our Pet Concierge Service after-hours as well. So, if you’ve had a drink or two to unwind and relax and suddenly find yourself in a situation where you need to take your pet to a veterinarian, our friendly Pet Concierge service, with our amazing chauffeur Marc, has got you covered. 

Besides transportation to our clinics, our Pet Concierge Service can also be requested for urgent pet medication and food delivery, ensuring you have all your pet’s needs covered. 


How to Book Our Pet Concierge Service?

Booking our Pet Concierge Service is easy. Simply call us at 1300 DOC SAM (1300 362 726), and we’ll arrange for your pet to be driven to our clinic at no cost whatsoever.  

So, say goodbye to dog taxi services and any apps such as Didi, Ola or Uber and opt for our Pet Concierge Service for your next trip to the vet. At Southern Cross Vet, we’re always there for your pets when you need us. 



“I couldn’t say higher enough for the service! Can you imagine they are providing a concierge service for the appointments?! A huge thank you to Marc and the team at the vet. Such a warming welcome and amazing service! My kitten was so calm and relaxed there for his vaccination.”
– Miracle Chen on Google (5 Star) 

“Mark the concierge was great! Highly recommend this vet. Free Sunkist as well!”
– Max Greig on Google (5 Star) 

“Best vet experience ever! From the concierge service where Mark picks up and drops off your pet to the updates and photos as well as a get well soon gift! Amazing if I could give more than 5 stars I definitely would!”
– Susan Ross on Google (5 Star) 

“Great first visit with vet Julian and special shout out to Marc who provided a terrific concierge service that makes visiting the vet so much easier.”
– Deborah Robinson (5 star) 

“I couldn’t put enough into words how exceptional is the whole Southern Cross Vet Team in terms of pure care, humanism towards the dogs, totally beyond the worldwide Vet standards. Besides of the untouchable concierge service in place to pick you up at your property and drop you back with nothing, but just the kindest ever driver, Mr Marc. Thank you so much for smoothening this event as much as it could get so. With all my heart and deep gratitude to the whole Southern Cross Vet Team, with special regards to the best Doctor Vet ever my little dog could have been through, Dr. Tony Xiao.”
– Amanda Landgraf (5 Star)