Loved by pets and pet parents

Our Support Team

These amazing people ensure your little ones and not so little ones are happy and safe whilst they are with us.

Nurses dispense comfort, compassion, and caring without even a prescription
–Val Saintsbury

The support team is an often overlooked part of veterinary practice. While they aren’t often front-facing and many of our clients may not meet them all, they are vital for providing the highest level of care. They are all selected for the dedication to animals as well as their technical skills.

Nurses are being scorned for being late with medicine, and yet they are holding their bladder because they don’t have time to use the restroom, and starving because they missed lunch. They’re being peed on, puked on, pooped on, bled on, bitten, hit, yelled at and are missing their family while taking care of yours. They may even be crying for you. The minute you read this, nurses all over the world are saving lives.

Nurse Reichainne Misiluti

Having over 10 years of experience as a Certified Veterinary Nurse, our head nurse, Rechainne brings not only technical and practical knowledge but also compassion to our clinic. Reichainne’s favourite part of her role is managing the pre and post anaesthetic plans of our surgical patients to make sure they have the most smooth recovery possible. Rechainne has 3 cats who she waits on hand and foot.

Miss Emma Goodwin

Emma joined our team in December 2013. She is a Veterinary Nurse who enjoys all aspects of the role at the clinic. Her bright personality and her compassion help to make our patients’ visit/stay at our clinic more comfortable and less scary. Her doting dog Marley comes to work with her each day to assist her in her tasks.

We congratulate Emma on her promotion to Clinic Coordinator in February 2017! As the practice has grown and our case load has increased, she now overseas the smooth running of the clinic to make sure our standards of care are always the best possible and continue to improve. For any feedback and suggestions or career information contact her at

Nurse Amanda

Amanda (“Mandy”) joined the Southern Cross Family late 2014 as a volunteer kennel hand and worked her way up to one of the nurses. She’s always had a passion for animals and knew from a young age that this was an industry she wanted to get into. Although she is often called the Golden Girl for her love of Golden Retrievers, she loves all the pets brought into the clinic and treats them like her own. She has a Certificate III in Animal Studies and recently completed her Certificate IV in Veterinary Nursing. She won’t stop there though and is always looking for the next course to do.

Nurse Cindy Nguyen

Cindy is a recent vet nurse graduate who has shone in her ability to channel her caring and nurturing nature into treating sick or neglected animals. Her grandfather’s work as a veterinarian in Vietnam inspired her to chase a career in animal health. Cindy loves to take her rescue dog, Mieka, to the beach and has two cockatiels, George and Pete.

Fedra Mendez

I discovered my passion for Veterinary Nursing late in life and since I started practising I realised it was meant to be. There is nothing else I would rather do. It is a very rewarding profession that fulfils my heart.

I love working at the Southern Cross Veterinary Clinic, not only for the state of art technology involved in the clinic, and the intricate surgeries that are performed, but because we all share the same passion. All our Veterinarians, Veterinary Nurses and Kennel hands care deeply about every patient that comes through the clinic doors regardless if there are a family pet or a stray that needs love and attention. It is this love and passion that drives Dr Sam and the whole Southern Cross Vet Team to develop projects like Project Hope, or Animal therapy in Nursing Homes. I am really proud to work in a clinic with such high standards, love and dedication.

Nurse Natasha Wright

Natasha is our weekend nurse who is currently studying at the University of Sydney. She enjoys hiking and camping in the Australian bush and loves her rescue cat, Bailey. Natasha believes the nurses here at southern cross vet uphold their responsibility of being strong advocates for their patients. For this reason, Natasha enjoys working at the Southern Cross Vet because she is part of a team which is dedicated to providing the best care for our furry friends.

Max Taylor

Animal Comfort and Experience

Max Joined the team in 2015 and his role is to make sure the lives of our inpatients are as comfortable and he preserves their dignity while they are recovering from illness. Max walks all our patients multiple times a day, keeps their bedding warm and comfortable, feeds them and entertains them with toys and pats.

He is also in contact with owners to update them on their pets comfort levels.

Diana – Front of house

Diana (“Dee”) joined the Southern Cross Family in February 2016. She is the proud mum of her kitten Brixton, Stevie Wonder, and Will Smith, who brought her to discover Southern Cross Veterinary Clinic as a loyal customer. Dee has worked in various roles in the customer service field for the past 15+ years and is an animal lover at heart.

Dee has also completed volunteer work at the RSPCA in Yagoona and wanted to do something that made a difference. She chased Sam down asking to work here and has finally found her niche role as our Front of House, Reception and Customer Service Guru. With a passion for animals and customer service, Dee is always happy to greet you at the door and offer hugs to all the animals, and offer a wine in the waiting room after hours.


Front of House & Customer Experience

Mia has immigrated to Australia from the UK 7 years ago where she has started her career working in the animal industry. She is the Fur- Mamma of her beautiful Seal Point Sarabi. Prior to joining our front of house Customer service team she was working in a pet shop and wanted to further her career working with the little furry critters. She has come knocking on our door asking for a job in 2016and has been a valued member of our team ever since. She is always happy to greet you with her shining smile, and lots of hugs for your pets.